humor
Customers call but don’t buy: what to do?
Often, in the pursuit of compliance with strict corporate standards, we switch to the language of formal and formulaic expressions. This is correct from the point of view of corporate culture, but does it make communication with clients more effective? Vladimir Yakuba, sales, leadership and HR coach, identifies three main blocks of errors that make communication difficult and do not contribute to increasing sales
Do you have situations when customers call, but for some reason do not buy? Like the product is good, and the prices are adequate, but still “Think”? Continue reading
rate
informational
relationships
impossible
trustworthy
cunning
remember
communicate
combine
process
step
translator
business
confirming
country
options
telephony
attention
characteristics
sales
reasons
presentation
biological
money
images
assistants
people
communication
laziness
talking
product
situation
transactions
phrases
information
advantages
organizations
phenomenon
requirements
reason
education
world
Department
correspondence
person
actions
intention
decision
requests
services
convincing
company
contractor
companies
development
offers
negotiations
client
employees