Customers call but don’t buy: what to do?

Often, in the pursuit of compliance with strict corporate standards, we switch to the language of formal and formulaic expressions. This is correct from the point of view of corporate culture, but does it make communication with clients more effective? Vladimir Yakuba, sales, leadership and HR coach, identifies three main blocks of errors that make communication difficult and do not contribute to increasing sales
Do you have situations when customers call, but for some reason do not buy? Like the product is good, and the prices are adequate, but still “Think”? Continue reading →