Monthly Archives: June 2019
How to work with complex listeners at a speech?
Alexey Milovanov, business coach, owner of the public sales Agency Public Sale, explains in detail how the speaker behaves at performances with different types of” anti-heroes “from the audience, which have a destructive effect on your image as an expert and how to emerge victorious from difficult situations with such” screamers»
At any speech, there will be a listener who will interfere with the speaker’s work. A kind of” scoundrel ” who will talk loudly on the phone, interrupt the speaker and ask him questions right in the middle of his speech. Or, which is not excluded — he will demonstrate his disagreement with the speaker’s thoughts. Continue reading
Why the customer leaves for competitors and how to minimize product returns — experience of TITANOF
Alexey Shanaev, founder of TITANOF, shares his personal professional experience in building a sales system: why it is important to know the needs of your target audience, how to understand the” pain ” of customers and close them effectively, how to motivate the team and present the product correctly
Due to the specificity of the main product, we do not sell it to the customer on a regular basis. Once bought — you use it all your life. I did not like it — you can return the money. This option is undesirable and affects the image. In order for the customer not to leave at the selection stage and try to return the money after it, it is not enough to simply sell a quality product. Continue reading
