How can the supplier warn the buyer in advance about possible damage to the product during transportation of large cargo
We disclose in detail the question of which document the supplier can use to warn his client in advance about the potential damage of the purchased product with non-standard dimensions when transporting non-core transport
In what document (contract, additional agreement, notification, invoice) should the supplier inform the buyer (or the buyer’s representative) about possible damage to the product that has non-standard dimensions when transported in a car that is not intended for carrying large-sized cargo? This is an important issue, although today the requirement to inform the buyer about the conditions of transportation of goods is not directly established by the legislation.
However, the seller is obliged to provide information (documents) about the rules of operation (use) of the product to the buyer when transferring the product.
At the same time, the seller must pack (pack) the goods in a way that ensures the safety of the goods during transportation under normal conditions.
Therefore, if the container (packaging) does not ensure the safety of the goods when transporting the goods by any transport, this must be specified in the contract (in the additional agreement to the contract, if this is not specified in the original text of the contract).
If the contract is concluded by sending an offer invoice and accepting it by payment, then it is advisable to reflect this information in this offer invoice.
It is also not prohibited to send such information to the buyer by notification. In this case, the seller must have confirmation of sending the notification to the buyer.